FAQs

During the cooling season, most homeowners keep their thermostat set between 76-78 degrees. During the heating season, most homeowners keep their thermostat set between 68-72 degrees. Any setting will work. The system is designed to keep you comfortable, but please keep in mind that varying from these settings will affect your utility bills.

  • Seer – Seasonal Energy Efficiency Ratio. This is a system for rating the efficiency of cooling equipment. It is calculated by dividing the cooling capacity of a continuously operating air conditioner by the electric power input. The higher the SEER rating, the less the unit will cost to operate.
  • AFUE – Annual Fuel Utilization Efficiency. This is a measure to determine the efficiency of a furnace and boiler. It is seasonal energy efficiency of fuel heating equipment.
  • HSPF – Heating Seasonal Performance Factor. This is similar to the SEER rating, except it measures the efficiency of the heating portion of the heat pump.
  • db – Decibel. A term to describe the relative loudness of a sound. Typically, heat pumps and air conditioners are between the sound of human voice (67 db) and blender (80 db).

The need to replace or clean filters is a function of many variables such as run time, efficiency, size and type. Typically, low-efficiency disposable and permanent filters need to be replaced or cleaned every one or two months in peak heating and cooling seasons. Electronic air cleaner cells should be serviced at this frequency also.

  • Disposable filters are generally made of coarse fiberglass mats in a frame mounted on a filter rack. They are often referred to as “throwaway” filters. Very large particles are collected by straining, as they are too large to go through the openings in the filter. Particles are also deposited on strands of the filter when they come in direct contact with one another. The filter efficiency increases as it fills with particles, until it reaches the point of saturation and begins to lose as many particles as it gains. The disposable filter’s capacity is limited to larger particles.
  • Reusable foam or metal filters have slightly higher performance capabilities than disposable filters due to the use of oils and adhesives applied to the filter to cause the particles to adhere to them. They are washable and must be recoated after washing to obtain their efficiency for reuse. They are most effective on larger particles.
  • Electrostatic filters have a means for electrically charging the filter or the entering particles, much like a magnet, to attract particles to the strands of the filter as well as collecting particles by straining.
  • Pleated filters are constructed of fiberglass or synthetic fibers woven into a more dense material. The filter is arranged in V-shaped forms to increase the area of the filter material without increasing the face area. This increases the particle holding capability.
  • Media air cleaner filters generally have an efficiency rating of 80% and above and are considered to be very effective at small particle removal. There are many models of media air cleaners ranging from 70% to 95% efficient.
  • Electronic air cleaners are highly efficient filters that use an electrical charge to remove and collect particulate matter such as dust, smoke, pollen, etc. The charged particles are then attracted to each other and forced to a series of alternately-charged metal plates where they are collected. These cells must be periodically cleaned with detergent and hot water to maintain the efficiency of the collection. Generally they are used with a pre-filter to remove the large particles before entering the cells.

Prevent problems before they start.

  • One of the best ways to avoid problems with your home comfort equipment is to prevent them from occurring. The best way to do that is scheduling regular maintenance. We are qualified to maintain all of your heating and cooling equipment year-round.
  • Even the best equipment, if not properly maintained, can cause problems.

Benefits of Planned Maintenance.

Having your equipment serviced on a regular basis has many benefits for you, even the best equipment, if not properly maintained, can cause problems.

  • Lengthens the life of the equipment by keeping it in good working condition.
  • It maintains efficient operation which saves you energy dollars.
  • It will save you money by eliminating costs of repairs and reducing any major repair expenses.
  • It will establish you as a priority customer which will give you priority service on those really cold & hot days.
  • Carbon monoxide in your home is an invisible threat to your safety, but it is a threat that is preventable. Cars and trucks, lawn equipment, water heaters, stoves, clothes dryers, furnaces, space heaters and other combustion appliances are some of the potential sources of carbon monoxide. Though designed to be safe and not produce carbon monoxide, home heating systems are only one of the many sources. In addition, negative pressure in your home coupled with improper combustion can lead to carbon monoxide entering your living space. Negative pressure can be caused by central vacuum systems, high volume kitchen range hoods, countertop range exhaust systems, bathroom exhaust fans and particularly fireplaces which can remove an enormous amount of air from your home when burning.
  • Prevention is the most important step to take to reduce carbon monoxide problems.
  • Scheduled maintenance by a qualified technician to check combustion appliances to make sure they are properly operating, and to be sure that all chimneys and vents are connected properly and not blocked, will ensure safety and efficiency.

What our clients are saying!

We used this dealer to repair our 6 year old unit many times. He would come when we had an equipment failure even in the evening. He always made sure it was functioning properly before he left. He called to inquire after the repairs. At one point, he replaced our condenser but told us it was a matter of time on the entire unit. He helped us limp through almost 2 years knowing we would have to replace it at any time. Our builder selected and installed our initial unit but didn’t tell us it wasn’t sized property to heat/cool our home. Not only did this dealer explain the size unit we needed, he provided details and reasons. I would highly recommend this company to anyone that wants a high quality system. We are highly satisfied and know if we need help in the future they are available. We also added a filtering system that has helped substantially on the dust in our home.
Valued Client
This company is amazing!! They are very professional and I can’t thank them enough for getting my air conditioner fixed in such a short time!! Thank you Healthy Climate Inc!!
John Williams
We have been in our new home for 2 month and have been really satisfied so for with the service of our unit.
Valued Client
We’ve been using Healthy Climate for years. They have never disappointed. Always prompt, friendly, and effective.
Amy Hanley
Could not be happier with Healthy Climate! They have done emergency repairs multiple times for me or tenants, and are always on-time and same day. Straight to the point, no games. They also installed our system in our new construction home as always great work.
Joseph Gonzales
Mitch came out and quoted system and we decided to order. Completed all new system and removal of old in one day. We would recommend Heathy Climate to all our friends.
Valued Client
Mitch at Healthy Climate is very courteous, knowledgeable, punctual and demonstrates professionalism in his business. His quote for replacing my split heat pump system was the best value and included replacing the entire primary duct line and return duct. Installation, however, did not go as smoothly as anticipated. A crew of five took 10 hours to complete the work and in the process, broke two plumping connections for the waste lines in the crawl space. They did make the necessary repairs, but only by chance did I discover one of the broken connections as the crew was packing up to leave. I believe that if the crew members would have exercised a little more caution in their work, these problems could have been avoided from the start. Also, they left a fair amount of trash in the crawl space and did not replace the moisture barrier they tore when moving the air handler into the crawl space. Mitch was very responsive in addressing these issues after I notified him and made sure that I was completely satisfied before I paid him. He also did not require any payment prior to completion of the installation and my final approval. Overall, I was satisfied with Healthy Climate and the Lennox system they installed.
Valued Client
We just built a new house and could not have asked for a better HVAC company. We have 3 heat pumps & one gas furnace, so we have plenty of HVAC to go around. The service is fantastic and the employees/owner of the company are great. This past Thanksgiving our gas furnace would not start up & they came out by 11:00 am to get us going. I would highly recommend them to anyone & the Lennox products.
Valued Client
I do not typically write reviews for service but the service we received from Healthy Climate was excellent. The installation was smooth efficient and very neat. We are very pleased with our new system and the service we received.
Valued Client
Dealer helped us upgrade our existing system after we completed a new 600 sf main floor addition and also added a separate unit for upstairs. Dealer’s suggestions have greatly improved overall efficiency. Dealer/owner is a very professional, experienced, impressive decent young man that we highly recommend.
Valued Client
Manager Greg was very courteous and knowledgeable. Did what he said and product works as indicated.
Valued Client
They made sure we were satisfied and the system was working to our standards before they wanted to send us a bill.
Valued Client
The same day we called to get an ac issue looked at, they came out and fixed it! Excellent work and great communication!
Holly Lehman
So impressed with the fast service and how professional Dustin was!!! Highly recommend Healthy Climate!!
Kathy Buffington
Absolutely one of the best experiences! Great pricing, great customer service. Will definitely recommend to everyone I know!
Kristin Burleigh
I can’t say enough good things about this dealer. Excellent products, excellent service, and excellent people. They installed a brand new system into my home this winter, and my family is very happy with the results. Well done!
Valued Client
Everything went as expected. They did a great job on our new construction.
Valued Client